02 investigating as users say data services not working

1 min


0

02 says it is investigating with high priority after users have been reporting that data services on the network are not working.

The network said: “Our technical teams are investigating reports of issues when using data.

“Voice calls are working OK. Our technical teams are investigating. We apologise for any inconvenience…”

Customers tweeted that they were unable to use 3G and 4G services.

Stacey Caine posted: “.@02 come on 02 unable to text anyone all my texts are failing, and no data. Currently using my WiFi.”

Do you enjoy Down The Wing?

Andrew Davies said: “Where has all the data gone…..@02 appears to have broken this morning! No mobile access on my phone Good job I have different provider on iPad!”

@anthony_vol1 tweeted: “Nice start to today 02 data has gone down, thank God for free Wifi on buses.”

An 02 tweet said: “We are aware our customers are unable to use data this morning. Our technical teams are working on the issue with high priority.

“We are really sorry and working as hard and as fast as we can to fix this. Please keep an eye on our status checker: http://o2.uk/ServiceStatus .”

More follows…


Like it? Share with your friends!

0
DownTheWing

Legend

0 Comments

Your email address will not be published. Required fields are marked *

Choose A Format
Personality quiz
Series of questions that intends to reveal something about the personality
Trivia quiz
Series of questions with right and wrong answers that intends to check knowledge
Poll
Voting to make decisions or determine opinions
Story
Formatted Text with Embeds and Visuals
List
The Classic Internet Listicles
Countdown
The Classic Internet Countdowns
Open List
Submit your own item and vote up for the best submission
Ranked List
Upvote or downvote to decide the best list item
Meme
Upload your own images to make custom memes
Video
Youtube, Vimeo or Vine Embeds
Audio
Soundcloud or Mixcloud Embeds
Image
Photo or GIF
Gif
GIF format